How do I get started?

Contact us today to schedule your first appointment! We understand that finding a therapist that is the right fit is very important. We offer a free 15 minute phone consultation before your first appointment so you are able to ask questions to ensure a good match.

​What is a typical therapy session like?

Sessions are typically 45 minutes -1 hour in a comfortable office setting or via our secure video platform. How often you meet is a conversation between you and your therapist and ranges based on your needs. Our spaces have a wide variety of tools including comfortable chairs and lighting, fidgets, art supplies, sensory tools, and toys for play therapy as needed.

What insurances do you accept?

Reflections therapists are currently accepting Blue Cross Blue Shield insurance plans. Please note, we will do our best to support insurance questions. However, it is an insurance member’s responsibility to know and understand their plan, deductible and copay/coinsurance fees.

Are there other ways to pay?

Yes, we do accept private pay. There is also some limited availability for sliding scale fees (which means that fees can sometimes be based on income and affordability). Please note: when using private pay, the fee for services is due at each appointment.

Can I use out-of-network benefits?

Yes! If requested, your therapist can provide you with a weekly or monthly summary of services for you to submit to your insurance carrier. Please note: when using out-of-network benefits, the fee for services is due at each appointment. The timing and submission of reimbursement varies between insurance carriers.

What are the advantages of not using my insurance?

Insurance benefits can be very helpful when accessing therapy services. However, insurances can be restrictive in what they are willing to cover, sometimes limiting the services your therapist is able to provide.

Advantages to Private Pay:

No diagnosis is required. Insurance requires a DSM-5/ICD-10 mental health diagnosis to cover treatment.

Frequency and length is decided by you and your therapist. Insurance may limit session frequency, duration (e.g., standard 45–60 minutes only), or total number of sessions per year.

Treatment decisions stay between you and your therapist. Decisions are not influenced by what your insurance company considers “medically necessary”, but rather are influenced by best practice and by what is clinically appropriate.

Tax/financial planning: Private-pay therapy is typically eligible as a health-related expense through HSAs/FSAs, making costs more manageable without the need to share your mental health status for billing purposes.

What is the No Surprises Act?

The No Surprises Act is legislation that ensures that patients are clearly made aware of the fees they will owe for medical and mental health services prior to their appointments. At Reflections, you will find that our fees are clearly mapped out in the Fee Agreement Form, and we welcome questions about payment prior to any appointment. Please note that the nature of therapy does not always allow a predictable total to be stated for the full scope of treatment services, as they are typically ongoing and long term. However, our fees are agreed upon at the start of treatment and though cadence and duration of treatment may vary, per session pricing is provided.

Do your therapists offer any additional services?

-School-based observations and consultations

-Trainings and workshops for educators, clinicians, hospitals, first responders and Employee Assistance Programs (EAP)

-Clinical supervision for LLMSW and TLLP therapists

-Individual and group Reflective Supervision or Consultation for clinicians, educators and first responders

Do you have a verified Psychology Today Profile?

YES! You can review our Psychology Today profile by clicking here Psychology Today​